A deposit of 20% is required when a booking is made.
The balance must be paid no later than 14 days before the date of the tour, or the booking
may not be held open. If you pay by PayPal, we will send a PayPal e-mail request to you on the appropiate dates.
Any Cancellation made by the customer after 30 days before the tour,
will not have the deposit refunded. Any Cancellation made by the customer
after 14 days before the tour no refund will be made. All cancellations must be confirmed in writing.
It is the customers responsibility to be at the agreed
pick-up point at the agreed time and we cannot be held responsible for any loss or expense suffered if not. We reserve the
right to refuse a booking or terminate a client's tour in the event of unreasonable conduct, If you are prevented from
travelling or continuing your tour by such termination, our responsibility for your tour ceases. Cancellation charges will
apply.
We strongly recommend that you take out appropriate holiday
insurance to cover your costs should illness, injury, or other unforeseen circumstances cause you or other members of your
party to cancel or curtail your booked tours.
All tours are based on
the suggested itineraries shown on the website or in the leaflet or tailored to meet your requirements. We reserve the right
to make changes to routes should it be necessary. Should Cotswold Heritage Tours be unable to meet their obligation to you
after a tour has been booked, the following options will be available:
a) alternative dates for your tour(s),
b)
alternative tour(s)
c) cancel your booking with a full refund.
No other claims for compensation will be considered.
We have NO liability for loss, damage, delay, inconvenience
or direct or consequential loss however caused. We are NOT responsible for any personal injury or losses you may suffer while
visiting any place of interest or activity not directly provided by Cotswold Heritage Tours.
We will do our best to satisfy any special requests you may have for items to
be included in a booked tour.
We will make changes
to your itinery before or during your tour at the sole discretion of the driver/guide.
We can provide suggestions for
your Hotel/accomodation. You will be responsible for all bookings and accomodation payments.
